Every Tuesday afternoon our phone helpline is staffed by Helpline Workers who identify as trans. Of course, anyone can call during this time and trans people can call us at any time, but between 1pm and 5pm every Tuesday you can be assured that a trans person will answer your call.

Why do we have a trans specific service?

Trans people disproportionately suffer abuse from their partners to a shocking degree.  Despite a study showing that 80% of trans people experience Domestic Violence there are virtually no Domestic Violence services specifically designed to incorporate the experiences and realities of trans people.

Domestic Violence tends to follow similar patterns of power and control regardless of who is involved. However, trans people are confronted by many barriers in society that exacerbate abuse and make accessing help more difficult. Domestic Abuse also takes the form of transphobic abuse and abusers will often use their partner's gender identity against them, for example by refusing to use the correct pronouns (he/she/they etc).

Cisgendered (not trans) LGB (Lesbian, Gay and Bisexual) workers in domestic violence may be familiar with some of the issues that LGB trans people face in their relationships but will not automatically understand anything about what it's like to be trans. Let's not forget either, that many of our trans callers will be straight. Whilst all Helpline workers at Broken Rainbow are given training on the issues surrounding trans people and domestic violence, we believe that trans people in vulnerable situations should have the option to speak to a professional who is trans.

It is not the job of trans people to educate professionals on what it means to be trans.  When trans people experience domestic violence, they need help, and deserve the same level of service as everyone else.  This is what our trans specific service on Tuesday afternoon aims to provide.