Lesbian, Gay, Bisexual and Trans (LGBT) domestic violence email service.


Before you email us, please consider:

  • Is it safe for you to receive a reply from Broken Rainbow UK by email?
  • Are you in immediate danger? If so, please call the Police on 999
  • Do you need help right now? If so, you could telephone our helpline if we are open, or talk to us in our live chat service 
  • We cannot reply instantly, you may have to wait a few days, including weekends, for a reply
  • We cannot accept requests to telephone you back. However you can call our helpline on 0300 999 5428.

We aim to respond to your email within 48 hours during phoneline opening hours. However you can send your email to us whenever is convenient for you.

Opening times 

10am - 8pm Monday
10am - 5pm​ Tuesday 
10am - 5pm Wednesday
10am - 8pm​ Thursday 

1pm - 5pm Friday 

(1pm-5pm Tuesday is a trans specific service)